Lowongan kerja terbaru PT Aldmic Indonesia
Lowongan Kerja
Job Highlights :
- Pengembangan karyawan & peluang karier
- Jaminan kerja
- Work-life balance
- Job Description
Responsibilities :
- Handle general inquiries from customer
- Respond to inbound phone and email from customers
- Make outbound calls to customers to follow up on transactions
- Liaise with internal units to ensure that transactions are settled promptly and accurately
- Identify and fulfill customers’ need appropriately
- Provide support to processing team
- Effectively answer customers’ transaction enquiries as well as take ownership to resolve customer issues
- Record all customer interaction in our Customer Relationship Management System.
Requirements :
- Maximum 30 years old
- Minimum Diploma in any field
- Minimum 1 year experience in the same position
- Have strong verbal and written communication skills in English
- Pleasant voice tone and pitch
- Customer Services / Call Center experience is an advantage
- Candidate who can start Immediately advantage
- Applicants must be willing to work in Shifting
- Willing to work over time to finish deadlines
- Able to work in a team & under pressure
Additional Information :
- Career Level : Staff (non-management & non-supervisor)
- Qualification : Prof Cert, Diploma, Adv Diploma, Bachelor's Degree
- Years of Experience : 1 year
- Job Type : Full-Time